Be the leading innovator in the hotel technology space.
To help our customers generate more revenue, be more profitable and have more time through the efficient use of STAAH’s technology.
Provide a superior level of customer support and service.
To be proactive, authentic, and inclusive, working as a team, collaborating and supporting other team members as needed.
Lead the strategy, develop the culture, recruit, focus and manage STAAH marketing initiatives & team globally.
Develop a strategic marketing plan for the company.
Review, recommend the quantum and allocation (by country and by marketing channel) and manage the spend of the STAAH global marketing budget.
Lead STAAH’s relationship with Industry Associations, education establishments and other business groups (e.g. Chamber of Commerce) to raise the profile and level of awareness of STAAH and its brand to drive inbound leads.
Lead STAAH’s relationship with Online Travel Agents (OTA) partners and other product partners such as PMS’s and Payment Gateways with the objective of raising the profile and level of awareness of STAAH and its brand to drive inbound leads.
Work collaboratively with Sales to develop marketing strategies to launch STAAH products or promote products to existing STAAH customers including assisting in the development of key sales points, marketing collateral and determining which channels to market respective products.
Manage the engagement and output of external advisors or consultants that are engaged to assist in Marketing (e.g. PR or advertising agencies).
Review, recommend and manage STAAH’s participation at trade shows, industry or promotional events and roadshows. Present at these events and/or provide materials to Sales for such events.
Manage customer communications by working collaboratively with Partner Services and Technical colleagues to communicate and promote changes to product functionality, self-help or the Knowledge centre.
Maintain knowledge of marketing trends, development and best practices.
Ability to work with different cultures and demographics.
The application form will include these questions:
Which of the following statements best describes your right to work in New Zealand?
How many years' experience do you have in a marketing role?
How many years' experience do you have in digital marketing?
How many years of people management experience do you have?
Have you worked in a role which requires experience with direct marketing and electronic direct mail (EDM) campaigns?
We provide industry-leading technology solutions for hospitality distribution, direct bookings and digital marketing services.
Our products include Instant and MAX Channel Managers, a real-time online distribution platform; ConvertDirect and Max Booking Engines that helps property owners grow direct online bookings; InstantSite Websites, an easy-to-use website builder for hospitality businesses; ReviewMinder to help manage online reputation; and GiftVoucher Engine, an off-the-shelf e-shop to sell gift vouchers.
Our technology is used by all segments of the hospitality industry, from big hotel and motel chains to boutique properties, independent hotels, holiday parks and guest houses.
We focus on developing products that are intuitive and reliable, working with our partner properties to continuously improve their effectiveness and efficiency, helping businesses get closer to their goals.