Online payment facility for ConvertDirect properties

What is PayDirect?

PayDirect is a payment facility which allows hotels to take payment from anyone for anything via their website. It’s quick and easy to setup and equally straightforward to use. It’s ideal for taking payment for services such as conference room and wedding hire or use of spa facilities, for example.

PayDirect is only available to properties using ConvertDirect with their own payment gateway.

Why use it?

PayDirect is useful for situations where payment can’t be taken over the phone. In some cases it can be preferable to a card payment as hotels may have better rates with their payment gateway.

PayDirect is available 24 hours a day, 365 days a year. 


USD $20 per month. Flat-fee, commission-free.

Ready to find out more? Fill-in our enquiry form

How does it work?

Getting started


As soon as your PayDirect page is ready, we will send you the URL.


You can start using the link straight away. For example, if you need to take a deposit for conference room hire, simply send the customer the link in an email.


If displaying on your website, add the URL into the code of the relevant page(s). How and where you do this is entirely up to you.

To make it easy to find, we recommend having a prominent button somewhere on your homepage.

Your developer will be able to help you here. If you have a STAAH InstantSite or CustomSite, please contact

Sending a payment


Using the link you sent them or via your website, the customer visits your PayDirect page and fills in the online form.


The customer is redirected to your payment gateway to complete the payment.


A record of all payments is available on your STAAH extranet. To view, hover on ‘ConvertDirect’ in the primary menu, then click on ‘Other Payments’.

Find out more

To discuss adding PayDirect to your booking engine, fill-in our enquiry form and we’ll be in touch.


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F3, 27-29 William Pickering Drive,
Rosedale, Auckland 0632
New Zealand

P.O.Box 302380
North Harbour
Auckland 0751

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