{"id":11705,"date":"2021-02-14T20:00:32","date_gmt":"2021-02-14T07:00:32","guid":{"rendered":"https:\/\/www.staah.com\/staah-relax-its-done-queenstown-success\/"},"modified":"2021-02-14T20:00:32","modified_gmt":"2021-02-14T07:00:32","slug":"staah-relax-its-done-queenstown-success","status":"publish","type":"post","link":"https:\/\/www.staah.com\/th\/staah-relax-its-done-queenstown-success\/","title":{"rendered":"How STAAH helped Queenstown’s vacation rental multiply its reach?"},"content":{"rendered":"
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Relax it’s Done<\/a> offers luxury accommodation<\/strong> for rent throughout Queenstown, all conveniently located in or close to the town center and just a short drive from the area’s ski fields for winter holidays.<\/p>\n The property portfolio ranges from three-bedroom villas, great for a family trip, to five-bedroom homes that can sleep up to ten people – perfect for group holidays.<\/p>\n Their boutique properties are modern and well-appointed and many have extra touches like spa pools, BBQs, media rooms or complimentary sports gear. And, of course, there are stunning views from every home. The personalized touches, 24\/7 availability of the team, concierge services service, etc. make the experience more special.<\/p>\n The challenge for us was to manage the third-party sites individually and implement dynamic pricing. <\/em><\/p>\n Prior to \u0e2a\u0e15\u0e32\u0e2b\u0e4c<\/a>, Relax It\u2019s Done\u2019s booking engine also posed its own challenges. Lacking the ability to respond to an environment that changes quickly, the booking engine was not geared to convert. In a world where every booking matters, the ability to understand users<\/strong>, and push out dynamic rates<\/strong> and promotions are imperative.<\/p>\n On their hunt to\u00a0<\/strong>improve their systems and time management \u0e2a\u0e15\u0e32\u0e2b\u0e4c <\/a><\/strong>came recommended for its reliability<\/strong>, connectivity<\/strong>, and customer service<\/strong> that puts clients first. As well as being NZ based.<\/p>\n \u201cWe have had wonderful support from STAAH and can highly recommend their staff to help problem-solve issues. They have also taken our feedback on board to adapt their systems for holiday homes. \u201c General Manager Sarah McIlwrick says.<\/em><\/p>\nThe challenge<\/strong><\/h2>\n
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<\/p>\nThe result<\/strong><\/h2>\n
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