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The power of reviews in shaping a hotel’s success has never been stronger. Travelers today are more discerning, more vocal, and more influenced by peer feedback than ever before. A single review can sway potential guests, impact your revenue, and even redefine your brand’s reputation. While guest feedback has always been important, 2025 is set […]

As the hospitality industry continues to evolve, staying ahead of emerging trends is essential for hotels aiming to attract and retain guests. The year 2025 promises to be transformative, with innovations and shifts in guest expectations driving change. This blog explores the trends shaping the hospitality landscape in 2025, offering insights for hoteliers to remain

They are TikTokers who Snapchat and pegged to be the first immersed users of Metaverse. How well are you placed to attract Gen Zer to your hotel? Generation Z (born between 1995 and 2015) is already one of the largest consumer groups, despite the fact that some members of this demographic are younger than age

Every year, as the peak season approaches, hotels prepare for an influx of guests, adjusting rates, staffing up, refreshing rooms, and launching campaigns to stand out in an increasingly competitive market. But this year, there’s something different in the air. AI is no longer a futuristic concept reserved for tech giants. It’s now part of

Explore the differences between OTAs, direct bookings, and GDS, and learn how a balanced mix drives revenue and loyalty. If you ask any hotelier where their bookings come from, chances are they’ll say: “A mix of online travel agents (OTAs), direct reservations, and maybe some GDS.” But not all channels are created equal. Each plays