Being the first STAAH client to complete ARMA revenue management course, The Indian luxury group share their success after using STAAH’s cloud base channel management system.
About the Group
Hotel Express Inn situated in Nashik, the grape city is the biggest property in Northern Maharashtra with a beautiful scenic view of Pandav–Leni Mountains. The hotel has an inventory of 197 well furbished rooms, 10,000 Sq. Ft Convention Centre, 4 Banquet Halls, a lounge and other recreational facilities for guests to enjoy.
They have recently introduced a new concept of “EVA” Floor, an exclusive designated floor with rooms to ensure the safety and comfort for Single Lady Traveler. In these rooms, all the services are provided by only female attendants.
The group is recipients of many awards and accolades nationally and internationally including the prestigious award for “Global Winner For Luxury Business Hotel “by Luxury Travel Guide, in London.
ARMA revenue management course and it’s benefit
สตาห์ is a proud partner with ARMA, ARMA’s vision is for accommodation industry employers to make all their staff revenue management “ambassadors” via education.
Recently Yatish Thombare, Revenue Manager at the Express Inn completed his ARMA course.
We learned about ARMA course from STAAH home page itself.
This has helped us in increasing revenue for the property and making right decisions in terms of pricing. The importance of REVPAR over ARR is well elaborated in all the modules. The example game based on real decision making was commendable. The strategies mentioned to forecast the demand and price point shifting has helped in accommodating demand for particular room category. The upgrade idea in offseason to give Guests a feel and get them used to higher category and strategically upsell rooms is now implemented and is working well too. Says Yatish
It is accessible to สตาห์ clients as part of STAAH’s latest initiative to support hospitality industry professionals via a progressive training platform.
Challenge
Prior to using STAAH the property was facing rate parity issues and being a big group managing inventory manually was tedious across various OTA’s. They were looking for a solution that can ease their manual handling and give them a seamless experience in inventory management from one single dashboard.
Before using STAAH we faced rate disparity issues. Also managing big inventory online was tedious. STAAH made it simpler.
Success with STAAH
After connecting with STAAH, they did not look further. With STAAH’s Instant Channel Manager they have access to online distribution across 200+ connections including various OTA’S & Global distribution system.
Having an intuitive dashboard they now get to manage all their inventory through one login. Which means no more having to go separately to individual OTA’s.
The cloud-based system allows them to make instant updates in real time to all OTA’s.
They now are able to grow bookings with ease and more efficiently with STAAH’s robust technology.
Also, they get rate insights which help them keep a track of their five major competitors.
We had heard about STAAH for managing OTA’s online effectively. It has good features to user-friendly. Reports generated are authentic and easy. Inventory & rates updated is immediately flown to OTAs. adds Yatish Thombare, Revenue Manager at Express Inn, Nashik
Express Inn is designed to cater to the discerning needs of business travelers, tourists, MICE, and Wedding guests.