Connectivity Manager - Auckland

Auckland, New Zealand

Business Intelligence Manager

About the Role

We are looking for an experienced account manager with a solid knowledge of API connectivity to help grow and develop our existing and new connectivity partnerships, resulting in mutually beneficial results!

Primary Responsibilities

  • Be an integral part of our head office team at our Albany office.
  • Build strong relationships with key contacts across our partners, understanding their goals and helping drive growth to achieve targets
  • Conduct quarterly partner business reviews, reporting on performance, monitoring satisfaction and gaining feedback
  • Contribute to the development roadmap of partner solutions
  • Assist in growing our new partnerships with efficient process'
  • Work closely with our technology team to ensure connectivity requirements and changes with current and new partners are managed and delivered efficiently
  • Contribute to the marketing for partner solutions

Key Skills and Qualifications

  • A minimum of 5 years experience in account management, preferably within the hospitality software industry
  • Demonstrated ability to develop key relationships with partners, driving mutual benefit
  • A thorough understanding of API technology
  • A detailed and methodical approach with a keen interest in connectivity
  • Experience with all aspects of the Account management process, from creating account plans, conducting QBR’s and driving account growth
  • Passion, drive and the desire to be a part of a growing team that makes a difference for both the company and our clients
  • Established relationships with Senior executives within the travel technology industry, an advantage


Auckland, New Zealand

Should be based in New Zealand

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We provide industry-leading technology solutions for hospitality distribution, direct bookings and digital marketing services.

Our products include Instant and MAX Channel Managers, a real-time online distribution platform; ConvertDirect and Max Booking Engines that helps property owners grow direct online bookings; InstantSite Websites, an easy-to-use website builder for hospitality businesses; ReviewMinder to help manage online reputation; and GiftVoucher Engine, an off-the-shelf e-shop to sell gift vouchers.

Our technology is used by all segments of the hospitality industry, from big hotel and motel chains to boutique properties, independent hotels, holiday parks and guest houses.

We focus on developing products that are intuitive and reliable, working with our partner properties to continuously improve their effectiveness and efficiency, helping businesses get closer to their goals.

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