Kiki’s journey in hospitality and technology has been shaped by a deep understanding of both the people and the systems that power great guest experiences.
She began her career in the hospitality industry with an Online Travel Agency (OTA), where she spent almost six years building strong relationships with hotels and gaining valuable insights into market dynamics and distribution strategies.
Eager to expand her expertise, she moved to a Property Management System (PMS) company, where she further deepened her understanding of hotel operations and how technology can drive efficiency and growth. These experiences provided her with a well-rounded perspective on how hotels operate behind the scenes — from managing bookings to optimizing performance.
Joining STAAH was a natural next step for Kiki, allowing her to combine her industry knowledge and technical background to help hotels grow through innovative distribution technology.
What Kiki Likes Most About STAAH and Her Job
For Kiki, STAAH stands out for its strong culture of collaboration and innovation. She enjoys being part of a team that genuinely cares about helping hoteliers succeed, supported by technology that makes a real difference. The opportunity to work closely with clients, understand their needs, and provide tailored solutions is what motivates her every day.
Success Mantra
Her simple yet powerful mantra: “Be happy and a reason will come along.”
Kiki believes that maintaining a positive mindset not only inspires her personally but also reflects in how she connects with clients and colleagues — turning challenges into opportunities with a smile.
Kiki’s Interests Outside STAAH
Outside of work, Kiki enjoys hanging out with friends, traveling, attending concerts, and making coffee — little joys that keep her energized and creative. These activities help her stay open-minded and connected to people from all walks of life, a quality that greatly enhances her role in client relations.
Her love for exploring new places and experiences fuels her ability to understand diverse perspectives — something she brings into her work at STAAH every day.
Connect with Kiki Diah today at kiki@staah.com
