ReviewMinder

Name: ReviewMinder
Brand: STAAH

Measure your guest experience & improve your online reputation. ReviewMinder is a Review Management System which alerts you of new online reviews across multiple sites in one easy dashboard and respond directly to customers.

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Respond Directly to Customers & Improve Your Brand Reputation

Monitor Multiple Websites

Engage with Guests

Actionable Insights

Monitor reviews across multiple sites.

We all know the power of online reviews in driving bookings. ReviewMinder constantly monitors reviews across multiple sites, including Google, TripAdvisor, Booking.com, Hotels.com, and Ctrip.

You’ll be alerted of new reviews on your highly visual & efficient dashboard so you never miss another review.

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Engage with guests.

Using the ReviewMinder dashboard you can directly message reviewers.

With all reviews available in one place, sharing to your social platforms and responding is easy and time-efficient. You can even request guests for reviews through customisable emails.

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Use data to inform decisions.

ReviewMinder’s intuitive and visual dashboard provides consolidated ratings & sorts reviews by keywords, sentiments and channel partners so insights are actionable. You can even compare ratings with those of your competitors.

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Manage from anywhere.

Conceived for use by hoteliers on-the-go, the ReviewMinder Mobile App helps you manage your hotel’s online reputation and guest feedback from wherever you are, in real-time.